Dear Patient,

I hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and we are up-to-date on any new rulings or guidance that may be issued. Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA).

Due to the COVID health crisis we have implemented the following changes to help protect our patients and staff using the ADA guidelines.

• Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office and at every subsequent visit until further notice. We do expect you to be honest with your answers and comply.
• We have hand sanitizer in the reception area and other places in the office for you to use as needed. Please ask us and do not use directly to avoid contact and contamination.
• You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
• Appointments will be managed to allow for social/ patient distancing and to reduce the number of patients in the reception area at any one time. Thus we ask you to wait in your car and call us upon arrival into the parking lot.
• We will open and close our office door for you and provide you with gloves and mask (if you don’t have one). We ask that you bring minimally necessary personal items in to the office such as keys, cell phone, purse or pocket book (small). Please leave coats, jackets, big bags or purses and other belongings in the car.
• A no touch thermometer will be used to take your temperature at every visit and you may be asked to reschedule if the reading is higher than 100.4F.
• Although we will sanitize and monitor our bathrooms, we request that you do the necessary prior to your arrival to our office or after leaving the office. This is for your safety. However, the use of our facility is always allowed and we ask you to be hygienic.
• We will do our best to allow greater time between patients to reduce waiting times for you while adhering to the above requests.

I value your trust and loyalty. I am happy to answer any questions you may have about the steps we have taken to keep you, my staff, and every patient, safe in our practice. Thank you for being our patient and I look forward to welcoming you back.

Sincerely,
Dr. Devang Modi and Team